Everything You Need to Know About
X Virtual Assistants
Frequently Asked
Questions
If this is your first time exploring virtual assistant services, you likely have some questions. Discover our most commonly asked questions here or feel free to contact us using any method below!
How does the X Virtual Assistant hiring process work?
It’s fast, easy, and tailored to your needs. After a quick discovery call, we match you with a fully trained, AI-empowered XVA within 24–48 hours. We handle all the screening, skills testing, and onboarding—so you don’t have to. You simply plug them in and start delegating.
What can an XVA actually do for my business?
Everything from inbox and calendar management to lead generation, customer support, reporting, social media, bookkeeping, CRM updates, and more. Whether you’re a solo founder or leading a team, your XVA frees up your time and handles the busy work that slows you down.
What makes your X Virtual Assistants different from others?
We only hire the top 1% of applicants—and then we go further. Every XVA is trained on AI, certified in productivity systems, and matched to your specific business needs. They’re not generalists—they’re elite-level support staff backed by automation, advanced training, and human support.
How are your VAs 5X more productive than traditional hires?
It comes down to three things:
Elite Talent – We only hire highly skilled, accent-neutral, detail-oriented VAs.
AI Empowerment – We build a private, business-trained AI to guide them.
Workflow Systems – Every XVA is trained in efficiency, automation, and daily performance tracking.
Result: They get more done, make fewer mistakes, and need less supervision.
How does the AI actually help my Virtual Assistant?
Think of it like a second brain—trained specifically on your business. Your AI gives your XVA instant answers to SOPs, tools, templates, and even step-by-step software guides. No need to explain things twice or waste hours on retraining. Tasks get done faster, with better accuracy.
Do you build a custom AI just for my business?
Yes. During onboarding, our AI team builds a personalized GPT trained on your docs, tools, tone, and workflows. It becomes a 24/7 knowledge base for your XVA—helping them complete tasks up to 5X faster and with fewer errors.
How fast can I get started with an XVA?
Most clients are matched within 24–48 hours. Once matched, we begin onboarding and AI setup immediately. You can delegate your first tasks within a few days—with no long ramp-up or confusion.
What kind of businesses do you typically support?
We work with fast-growing U.S. startups, agencies, real estate teams, health practices, e-commerce brands, and small business owners who need reliable, full-time support. If you need to scale without hiring in-house, we’re built for you.
How much does an XVA cost per month?
Our flat-rate pricing is $1,975/month for full-time support—160 hours per month, no hidden fees. That’s over 80% less than hiring a U.S. employee and delivers 5X the output thanks to our AI-powered systems.
Do you offer part-time or hourly plans?
At XVA, we believe your business deserves our full focus. That’s why each of our Virtual Assistants is dedicated exclusively to one client — you. No split shifts or divided attention — just full-time, loyal support that drives real, long-term growth
Do I need to train my Virtual Assistant myself?
Nope. We handle it for you. Your XVA comes pre-trained on business tools, communication standards, and AI productivity. Plus, during onboarding, we train them on your specific systems using a custom-built AI knowledge base. You delegate, they execute.
What if I don’t have SOPs or documentation for tasks?
That’s totally fine. Our team can help you extract key workflows, and we’ll train both your XVA and the AI using your existing tools, preferences, and voice. You don’t need to prepare documents—we build the structure for you.
Will my XVA be trained on my tools and software?
Yes. Your XVA will be trained on the exact tools you use—from CRMs and inboxes to project management platforms, scheduling apps, and industry software. If needed, your custom AI will also guide them step-by-step inside your tools.
What if the VA isn’t the right fit for my company?
We offer a 30-day satisfaction guarantee. If your XVA isn’t a perfect match, we’ll provide additional training or replace them—fast and free. You’re never stuck. We take full responsibility for making the match work.
How do I communicate with my XVA daily?
However you prefer—Slack, Zoom, email, text, or your CRM. Your XVA adapts to your preferred tools and routines, and can even manage your calendar, inbox, and daily standups to stay aligned.
How do you track my XVA’s performance and hours?
We use advanced time tracking, daily check-ins, and AI-generated activity reports. You’ll see what’s been done, what’s pending, and where your time is being saved—without micromanaging.
What are your data security and privacy practices?
All XVAs work through secure logins, 2FA, VPNs, and NDA-backed protocols. We use tools like LastPass or Bitwarden to manage credentials safely, and our AI is hosted securely with strict privacy access.
Are there long-term contracts?
None. We offer simple, flat-rate monthly pricing with no lock-ins, and no surprises. You can cancel, pause, or upgrade anytime.
What kind of support do I get after I’m matched?
You get ongoing access to our client success team, AI engineers, and performance managers. We provide strategy support, training resources, and check-ins to ensure your XVA keeps leveling up.
Why should I choose X Virtual Assistants over hiring in-house or working with freelancers?
We combine the dedication of a full-time hire with the speed of AI and the structure of a managed solution. You save 80% on costs, get 5X more output, avoid the hiring/training hassle, and scale faster—with none of the overhead.